As the Corporate Property Manager at Intaran Villa Management, I will oversee the strategic management, operational efficiency, and financial performance of a diverse portfolio of luxury villas in Bali. My role will focus on ensuring owner satisfaction, optimizing property performance, and delivering exceptional guest experiences, aligned with the company’s vision to be a leader in villa management.

Key Responsibilities

1. Property Operations Management

  • Oversee daily operations of all managed villas to ensure standards of quality, safety, and service excellence.
  • Develop and implement operational procedures, checklists, and protocols for property maintenance, housekeeping, and guest services.
  • Monitor the performance of villa staff and ensure training programs are in place to maintain high service standards.

2. Financial Performance & Budgeting

  • Prepare and manage annual budgets, ensuring profitability and cost-efficiency for each villa under management.
  • Analyze financial reports to identify trends and implement strategies to optimize revenue and minimize expenses.
  • Provide regular financial updates to property owners, including income statements, expense reports, and ROI analysis.

3. Business Development & Client Relations

  • Act as the primary point of contact for villa owners, addressing inquiries, providing regular updates, and ensuring satisfaction.
  • Develop strategies to acquire new properties for management and expand the company’s portfolio.
  • Foster relationships with key stakeholders, including local authorities, contractors, and service providers, to ensure smooth operations.

4. Marketing & Revenue Management

  • Collaborate with the marketing team to develop and execute targeted campaigns to enhance villa bookings and occupancy rates.
  • Implement dynamic pricing strategies to maximize revenue during peak and low seasons.
  • Monitor competitor activity and market trends to ensure properties remain competitive.

5. Compliance & Risk Management

  • Ensure all properties comply with local regulations, licenses, and permits.
  • Identify potential risks, implement mitigation strategies, and respond promptly to emergencies or issues.

6. Leadership & Team Development

  • Lead and mentor property management staff, fostering a culture of teamwork and continuous improvement.
  • Conduct performance evaluations and implement professional development programs for team members.
  • Promote open communication and resolve conflicts to maintain a positive work environment.